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Microsoft Azure DirSync for Office 365 – How to update/change the connectivity password (Resolve stopped-extension-dll exception error)

Microsoft Azure DirSync for Office 365 – How to update/change the connectivity password (Resolve stopped-extension-dll exception error)

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In this how-to article I am assuming that you have already setup/configured DirSync for Microsoft Office 365 and have found that the “stopped-extension-dll exception error” in the event viewer references an issue with the password of your sync/tenant account. What can cause this? The most common reason that I have found is that the account used to sync with the tenant has an expired password. By default, the passwords for tenant-based accounts expire every 90 days. This is controlled on…

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